Privacy Policy

**Privacy Policy for The Lakehill Website**

Last Updated: [21/02/2024]

Thank you for choosing to stay with The Lakehill. At The Lakehill, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure its security.

**1. Information We Collect**

We may collect various types of information when you use our hotel booking website, including:

– Personal Information: This includes your name, contact details, payment information, and any other information you provide during the booking process.

– Booking Details: We collect information related to your reservation, such as check-in and check-out dates, room preferences, and special requests.

– Log Data: Like many websites, we automatically collect and store certain information when you visit our site, including your IP address, browser type, and device information.

**2. How We Use Your Information**

The information we collect is used for the following purposes:

– Booking and Reservation: Your personal information is used to process and confirm your reservations.

– Customer Service: We use your information to provide customer support and address any inquiries or issues you may have.

– Communication: We may use your contact information to send you important updates, promotions, and other relevant information about The Lakehill.

– Analytics: We analyze user behavior on our website to improve our services, user experience, and for marketing purposes.

**3. Information Sharing**

We understand the importance of privacy and do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

**4. Security Measures**

We take the security of your information seriously and implement a variety of security measures to maintain its safety. All transactions are processed through a secure gateway, and our website is regularly scanned for security vulnerabilities.

 **5. Your Choices**

You have the right to review and update your personal information. If you wish to opt-out of receiving promotional communications from us, you can do so by following the unsubscribe instructions provided in the emails or contacting us directly.

**6. Changes to this Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the date of the last update will be modified accordingly.

By using The Lakehill  Website, you consent to the terms outlined in this Privacy Policy.

If you have any questions or concerns regarding our privacy practices, please contact us at [reservation@thelakehill.com].

Thank you for choosing The Lakehill. We look forward to providing you with a comfortable and enjoyable stay.